Your satisfaction is our priority at Trendz. If you are not completely happy with your purchase, we offer a simple return and refund process.

Eligibility for Returns

• Items must be returned within 14 days of delivery.

• Products must be unused, unwashed, and in original packaging with all tags attached.

• Certain items such as undergarments, accessories, and clearance items may not be eligible for return due to hygiene or final sale conditions.

Refund Process

• Once your return is received and inspected, a refund will be processed to your original payment method.

• Refunds may take 7–10 business days depending on your bank or payment provider.

Exchanges

• If you wish to exchange an item, you can request a replacement of the same product (subject to stock availability).

At Trendz, we are committed to making your shopping experience stress-free. Shop with confidence knowing that your purchase is protected.

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Privacy Policy

At Trendz, your privacy and security are extremely important to us. This policy outlines how we handle your personal information when you use our website.

Information We Collect

• Basic details such as your name, address, and order information when you place an order.

• Non-personal information such as browsing data to help us improve our website.

How We Use Your Information

• To process and deliver your orders.

• To improve your shopping experience with personalized recommendations.

• To update you on promotions, offers, and store news (only if you choose to subscribe).

Data Protection

We use secure systems to safeguard your personal details. Trendz does not sell or share customer information with third parties, except when required by law or to fulfill shipping and payment services.

Your trust is our responsibility, and we are committed to protecting your privacy while offering a seamless shopping experience.